Product Reporting & Enablement Senior Associate

Job description

Join us to drive data-driven decision-making and enable product excellence. Make an impact by improving reporting, tooling, and collaboration. Job Summary: As a Product Reporting & Enablement Senior Associate in the Co-Brand Card Tooling, Reporting, and Change Management team, you provide fast, effective support for tooling and data issues, helping teams deliver high-quality products. You partner with stakeholders across business and technology to develop dashboards, maintain data sets, and drive adoption of best practices. You play a key role in enabling reliable reporting, automating workflows, and fostering a collaborative environment that supports organizational goals. Job responsibilities: - Provide fast, effective support for tooling and data problems, contributing to product and team-level improvements - Identify and resolve Jira and Align data issues to ensure product information remains accurate and trusted - Create and maintain guides, job aids, and instructions for tool usage and best practices - Support onboarding and training for new tool users and help drive adoption across teams - Collaborate with team members and partners to ensure compliance and alignment with busi...