Network Engineer I
Citizens · US
4 Days in the office from any of our locations in Johnston RI, ONLY - NO Exceptions. Role is not relocation eligible.
Job description
4 Days in the office from any of our locations in Johnston RI, ONLY - NO Exceptions. Role is not relocation eligible. Network Operations Center (NOC) Engineer – Tier 1 Role Overview: As a Network Operations Center (NOC) Engineer – Tier 1 , you will play a critical role in supporting and maintaining the enterprise network infrastructure that enables the organization’s day‑to‑day business operations. Working alongside a team of skilled network and infrastructure engineers, you will monitor systems, respond to alerts and incidents, execute standard changes, and ensure network stability and availability. In this role, you will leverage your foundational networking knowledge, troubleshooting skills, and customer‑focused mindset to help maintain a reliable, secure, and high‑performing network environment. This position is ideal for individuals looking to grow their technical expertise and advance their career within network operations and engineering. Key Responsibilities: - Monitor enterprise network infrastructure and proactively identify, investigate, and resolve alerts, incidents, and service interruptions. - Provide Tier 1 technical support for network‑related issues, following esta...