Air International Gateway Operations Supervisor

Job description

Position: Air International Gateway Operations Supervisor Pay Rate: 75K - 90K per year Schedule: 8am - 5pm Mon - Fri Job Description: The Air International Gateway Operations Supervisor oversees daily international air import and export operations, supervising a team of air product agents to ensure timely customs clearance, export controls, compliant documentation, and efficient shipment movement. This role manages workload distribution, resolves shipment issues, supports billing and rate management, and drives operational efficiency through strong team leadership and standardized procedures. Core Responsibilities & Duties: Supervise a team of import & export agents to ensure timely customs clearance and transport of shipments Ability to build and foster a dynamic team culture aligned with our company values Delegate work, prioritize tasks, and adapt to changing situations to assign work procedures Solve problems that may arise with customer shipments Oversees billing processes, coordinate collections and resolve major billing problems Maintain up-to-date customer profiles and rate structures, supports sales team with customer information and rates Negotiate rates and contracts wit...