Private Patient Sales Advisor

Job description

Self-Pay Administrator | Permanent | Full Time | St Mellons, Cardiff | Competitive Salary + Excellent Benefits Spire Healthcare is recruiting a Self-Pay Administrator to join our Patient Support Centre Sales team based in St Mellons, Cardiff . This is an excellent opportunity for someone with strong customer service skills to begin or develop a career within private healthcare. Full training will be provided. The Self-Pay Administrator is responsible for managing self-pay patient enquiries and converting warm leads into confirmed appointments, delivering a high standard of service while working towards agreed performance targets. About the Patient Support Centres: The Patient Support Centres provide clinically aligned administrative services across inpatient admissions, outpatient activity and self‑pay pathways. The service supports the effective management of patient enquiries and booking processes on behalf of the hospitals it serves, ensuring accuracy and a high standard of patient experience. Key Responsibilities: - Manage self-pay patient enquiries via telephone, email and online platforms - Handle enquiries from initial contact through to appointment booking - Convert warm le...