Patient Access Representative I

Job description

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary: Job Title: Patient Access Representative Department: Patient Access: Schedule: Monday–Friday, 8:30 AM – 5:00 PM FLSA Status: Non-Exempt Summary: Responsible for accurately collecting, verifying, and documenting patient demographic and insurance information to support patient care and billing processes. This role serves as a key point of contact for patients and families, ensuring a positive and professional experience while facilitating efficient access to services. Does this position require Patient Care? No Essential Functions: Greet patients and families in a professional, courteous, and welcoming manner Accurately collect, verify, and enter patient demogr...