FT Bellperson-GCT

Job description

Position Summary: Under the general direction of Manager, Concierge, this individual is responsible for greeting and providing a warm reception to all of our guests, and assisting with luggage transportation and storage. You will deliver exceptional customer service while offering guests information about services and the use of facilities and amenities at the Resort. Key Accountabilities: - Responding to guest inquiries and calls for assistance - Greeting guests by name whenever possible - Delivering guest faxes, packages, flowers etc. - Organizing luggage assistance for individual guests as well as groups - Offering information on the resort and resort events as well as information on local entertainment - Drives all types of vehicles including standard, automatic and formula one transmission - Liaising and communicating with all appropriate operational departments - Developing and cultivating strong working relationships with all stakeholders (guests, ownership and employees) - Ensuring compliance with all licensing laws, health and safety and other statutory regulations - Performing other duties as assigned or directed Education and Qualification Requirements: Work Environment...