Project Manager Cust Mktg

Job description

Staples is business to business. You’re what binds us together. Our Marketing team plays a critical role in sharing the Staples story by creating meaningful customer experiences that drive engagement, growth, and loyalty. We bring together data, creativity, and execution excellence to deliver impactful, lifecycle-based marketing campaigns across multiple channels. What you will be doing: - Support the planning and execution of customer marketing campaigns across key customer lifecycle stages - Partner closely with the Customer Marketing Manager and cross-functional teams to deliver coordinated campaigns - Manage timelines, workflows, dependencies, and deliverables across data, creative, and operational teams - Execute campaigns across multiple customer touchpoints, including email, direct mail, SMS, seller materials, and onsite placements - Draft clear and actionable creative briefs; gather feedback, proof materials, and provide final approvals prior to deployment - Proactively identify and escalate risks that could impact timelines, quality, or budget - Maintain campaign schedules, execution processes, and documentation - Leverage program metrics, customer-level data, and insights...