Business Manager - Fragrance

Job description

BUSINESS MANAGER – BROWN THOMAS DUBLIN: Sales | Luxury Retail: Chloe Atelier Des Fleurs: Brown Thomas, 88 Grafton Street, Dublin, Full Time, 37.5 hours a week Brown Thomas is Ireland’s leading destination for luxury — defined by exceptional service, commercial excellence, and elevated customer experience. As Business Manager, you own the success of your business, leading your team to deliver strong sales performance while setting the standard for execution, service, and leadership on the shop floor. THE ROLE: OPTIMIZE, ENABLE, INNOVATE!: As our Business Manager – Fragrance, Brown Thomas Dublin, you have full accountability for driving sales results and ensuring excellence of execution within your account. You will lead, motivate, and develop your team while delivering premium customer experiences that reflect the standards and expectations of the Brown Thomas environment. You will be reporting to the Area Manager, and you will manage 2 direct reports: Sales Performance & Customer Experience - Coach and motivate the team to achieve monthly sales targets and KPIs - Fairly distribute targets daily, weekly, and monthly across the team - Deliver Coty’s customer service ceremony with eve...