Automotive Service Advisor

Job description

Kia Santa Monica is Now Hiring: Automotive Service Advisors Are you passionate about cars and delivering exceptional customer service? Kia Santa Monica is looking for an experienced Automotive Service Advisor to join our team. Candidates must have prior Service Advisor experience within an automotive dealership environment. If you thrive in a fast-paced setting and are committed to delivering a top-tier customer experience, we’d love to hear from you! Strong communication, upselling, and customer service skills are key. We're looking for motivated individuals with the drive to succeed and grow with a dynamic team in a fast-paced environment. Responsibilities: The Service Advisor is responsible for ensuring an exemplary experience for the service customer by providing a prompt and friendly greeting, listening to their description of problems or services needed, preparing repair orders and being proactive, accurate and thorough in communication. The Service Advisors serves as a liaison between customer and technician ensuring the customer’s needs are understood by the technician and the recommended service and/or repairs are understood by the customer. - Prepare accurate Repair Order...