Broker Concierge

Job description

Company Description HomeXpress – Your Leading Non-QM Mortgage Lender Join our growing team and be part of the Top Non-QM Lender in the Business We are known for closing mortgage loans with Speed, Ease, and Convenience Licensed in 46 States, we provide brokers with a full suite of mortgage products, including VA, FHA, & FHLMC HomeX also has a great company culture, tremendous growth opportunities, and competitive employee benefits Join us as we continue to grow and expand our business to the Non-Delegated Correspondent Channel! Job Description: Job Title: Broker Concierge: Department: Broker Operations: Reports To: TBD: FLSA Status: Non-Exempt: Management: No: Salary Range: TBD: PRIMARY FUNCTIONS: The Broker Concierge is responsible for delivering a high‑touch, 'white glove' service experience to brokers throughout the loan manufacturing process. Acting as the central point of contact between brokers, Account Executives, and Underwriters, this role ensures loans move efficiently from submission through closing with accuracy, urgency, and exceptional communication. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Serve as the primary liaison between brokers, Account Executives, and Underwrit...