Field Service Technician
NOV · Odessa, Texas, US
PRIMARY RESPONSIBILITIES: - Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested,...
Job description
PRIMARY RESPONSIBILITIES: - Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner. - Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products. - Perform field upgrades of software and hardware and train customers on how to properly operate the system. - Communicate field failures and feedback reports to the appropriate departments. - Complete and submit field service documentation in a timely manner. - Perform other work-related tasks as assigned. - Comply with all NOV Company and HSE policies and procedures. FACILITY/GROUP SPECIFIC RESPONSIBILITIES: - Install, commission, troubleshoot, and repair drilling equipment. - Provide training to other NOV Field Service Technicians. - Provide accurate and timely reports to appropriate personnel regarding work progress and output. - Work in repair shop when needed. EDUCATION & EXPERIENCE QUALIFICATIONS: - Must possess a high school diploma, GED, or equivalent combination of education and experience. - Microsoft Office k...