PRE-SERVICES SPECIALIST

Job description

JOB SUMMARY: This position serves as the patient advocate, providing a message of compassion and fulfilling the mission of Pella Regional Health Center; communicating, educating and defining the cost and payment process to benefit those who depend on us now and in the future. Minimum knowledge, skills, and abilities: Able to work effectively as a leader and member of a team - Critical thinking skills required to effectively perform the duties as outlined in this job description. Minimum of 2 year degree in healthcare related field or accounting preferred with experience in healthcare and/or insurance substituted for a degree - Experience in a health care setting in an insurance/billing/collections/coding role - Knowledge of insurance benefits - Knowledge of CPT and ICD-10 codes preferred - Knowledge of billing processes for clinic and hospital settings - Ability to articulate clearly and to communicate in an understandable manner - Ability to read and communicate effectively in English - Basic mathematical skills - Strong computer skills with ability to learn specific computer systems - Positive, appropriate customer service skills