Director, US Open Premier Service

Job description

Who We Are We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open. Why Work for the USTA?: We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game! The Role: The Director of US Open Premier Services will be responsible for overseeing all day-to-day aspects of premium club seat services leading up to, and during, the US Open. This includes managing client relationships, developing and executing service strategies, and ensuring an exceptional experience for all premium courtside club guests, as well as handling all future renewals for future US Opens. Client Relationship Management: - Serve as the primary point of contact for premium courtside club clients, fostering strong relationships and addressing their needs. - Develop and...