Commencement Event Coordinator

Job description

Grand Canyon University! One of Arizona’s leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is an institutionally accredited, private, nondenominational Christian University. Grand Canyon University’s Event Services is seeking a Commencement Event Coordinator. Position Summary/Purpose: Working under general guidance, the Commencement Event Coordinator, supports commencement operations with a primary focus on high-volume student and guest communication, registration management, and participant support. This role serves as a central point of contact for commencement inquiries and assists with administrative and event-related processes. What you will do: - Serve as a central point of contact for commencement participants through high-volume phone and email communication. - Provide timely, accurate, and professional responses to inquiries regarding commencement registration, and ceremony logistics. - Deliver a high level of customer-service-oriented support to students and guests. - Maintain professionalism and composure while handling time-sensitive or sensitive participant concerns. - Perform data entry, updates, and reporting...