Scheduling Coordinator

Job description

Description Scheduling Coordinator - ABC Home Healthcare Professionals Work in our Wakefield/Lawrence Office: Full-time with Benefits - Monday through Friday - 8:30am - 5pm In this key role you will coordinate services between our clients' needs and staff availability to ensure continuity of care. You will work with our team to provide the best care and services possible to our clients and respond to client and staff issues promptly to ensure issue resolution and customer satisfaction. ABC Home Healthcare Scheduling Coordinator Responsibility and Duties: ABC Home Healthcare is seeking a team player to join our smoke free office with strong communication, organizational and customer service skills, a good memory and excellent follow-through skills. You must be an effective listener and be able to communicate effectively and with compassion. - Receive telephone calls regarding scheduling issues and requests for new services. - Triage calls and escalate issues as needed. - Track all schedule changes, notify all relevant parties, and update the computer system. - Requires heavy telephone work, customer interface, the ability to juggle multiple priorities in a fast-moving small business...