German and English Speaking Customer Service Agent (m/f/d) - 100% remote

Job description

Job Description You are fluent in German and English and would like to work from home in Spain? At SIXT, we are currently looking for motivated and enthusiastic German-speaking Customer Services Agents to join our team from anywhere in Spain. If you enjoy assisting customers over the phone and via email, then this position is made for you. Apply now! YOUR ROLE: - Act as the first point of contact for German customers, providing support for all inquiries before, during, and after the booking. - Support customers via phone and e-mail communication. - Engage customers with expert knowledge of products and services. - Increase customer satisfaction and loyalty through friendly and professional service. - Collaborate as a team player and handle administrative tasks within the team. YOUR SKILLS: - German proficiency with fluent English skills. - Customer orientation with a passion for service and assisting customers. - Professional experience with at least 1 year in a similar role. - Technical skills with proven MS Office knowledge. - Flexibility to work remotely from home, Monday to Sunday. WHAT WE OFFER: - Work Life Balance This remote position allows to work 100% from home. - Employee...