Director Project Support

Job description

Position Summary We are a leading wholesale maintenance supplier serving the multifamily housing industry seeking a strategic, transformational Director of Project Support to lead project operations across our national footprint. This role leads leaders — overseeing Senior Managers, Managers, and Project Support leadership teams — and is responsible for driving national project performance, market expansion, operational scalability, and leadership development. The Director of Project Support ensures alignment across Sales, Operations, and Service teams to deliver a consistent, customer-centric project model that supports profitable growth and long-term customer value across the enterprise. Primary Responsibilities: Enterprise Leadership: · Lead, coach, and develop senior-level leaders responsible for Project Support execution across the national footprint. · Establish clear performance expectations, KPIs, and accountability standards for all direct and indirect reports. · Build leadership bench strength through succession planning, talent development, and structured performance management. · Foster a culture rooted in customer focus, collaboration, operational discipline, and measu...