Senior CRM Manager (6-months maternity cover)

Job description

Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York. We currently have a diverse global team of 600 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. About the role 🖥️: Based in Paris within the Commercial team, this Senior CRM Manager (maternity cover) role leads the CRM Product Features scope (fully automated flows). The mission is to maximize campaign efficiency, user engagement, and business impact through product-driven CRM features such as Saved Search, Price Drop, Make Me An Offer, and similar automated experiences. These flows are user-facing and operate across email, push, in-app, and notification center channels. The team is currently focused on deepening CRM–Product synergies, scaling high-impact use cases,...