Customer Care Representative (49401)

Job description

Job DetailsJob Location: Fort Myers, FL 33916Job Category: AdministrativeJuniper is Growing! We are seeking a Customer Care Representative for our Corporate team. This position is part of our Customer Care team providing top-notch service to our customers. Juniper is a full-service landscape design, build, and management company servicing the Southeast. We are recognized as an award-winning leader in our industry with over 20 locations and 2,000+ team members. At Juniper, the foundation of who we are, how we perform, and how we treat others is guided by our core values. We are committed to a culture that welcomes, grows, and celebrates people who share in our mission to design, build, and maintain the best landscaping in the industry. We offer career growth opportunities and excellent benefits (health/dental/vision insurance, 401K, and PTO plans). Join our company, where we Welcome/Grow/Celebrate you at Juniper! Responsibilities: Maintain updated knowledge of all company services in order to provide adequate education to customers Field incoming phone calls and respond to customers using various forms of communication Promptly respond to customer questions submitted via email Answe...