IT Support Engineer [Onsite - Bromley]

Job description

The Space Rangers team are recruiting a IT Support Engineer to join a London based Game Studio! Location: London, Bromley (on-site): ABOUT THE ROLE: With solid experience in a Help Desk, Service Desk, or IT Support role, the IT Support Engineer at our London-based games studio will provide proactive, hands-on support across the organisation. Reporting to the IT Director, you’ll deliver high-quality 1st and 2nd line support to end users, maintain the studio’s end-user computing environment, and help keep day-to-day IT operations running smoothly. This is not a generic support role, our teams rely on high-spec hardware, specialist peripherals, and stable, high-performing workstation environments to make games. You’ll be supporting a fast-paced game development studio where responsive, reliable IT has a direct impact on productivity. This role is also a strong development opportunity for someone who wants to grow beyond frontline support and broaden their exposure to infrastructure and the wider IT stack used across the studio. WHAT YOU’LL DO: Provide high-quality 1st and 2nd line support for IT incidents and service requests. Diagnose and resolve hardware, software, and user issues,...