Client Care Assistant

Job description

As a Client Care Assistant (CCA) you will be the first point of contact for client phone calls and visits and will be responsible for delivering exceptional care, always there to clients, patients, and colleagues. This is a front-of-house, receptionist-based role and is not a progressive position, making it ideal for someone who enjoys client interaction and thrives in a consistent role. The successful candidates will be highly organised, able to manage a busy workload, and remain calm and efficient under pressure. Strong communication and teamwork skills are essential. Oadby is a well-established, friendly practice with a loyal and experienced team—many of whom have been with us for over 15 years—creating a supportive and collaborative working environment. There is a requirement to work 1 in 6 weekends at our Thurmaston 24hr practice, plus 1 bank holiday per year at our 24-hour Thurmaston site. The hours 4 x 10 hour days. 8.30am-7pm Monday, Tuesday, Wednesday and Friday Your career means more than a rota and a job title, that’s why we offer: Health and wellbeing - Health Cash Plan from day one - 24/7 counselling and wellbeing support - Life Assurance 3 x salary Annual leave: - 5 w...