Reservations & guest service expert internship

Job description

JOB DESCRIPTION: JOB TITLE: Reservations & guest service expert internship DEPARTMENT: Sales: REPORTS TO: Senior Sales manager: TYPE: fulltime: PERIOD: As from January 2027 (5 to 6 months) THE BUSINESS CONCEPT: Holiday Inn Brussels Airport – Conference Centre · Modern Swedish style hotel with 310 hotel rooms · 18 Meeting rooms + event space outdoor. · Known for pop-up event locations during summer & winter ( · “Team up for a brighter future, sustainability is a responsibility not a competition” ( Why we do what we do: ‘Creating inspiring and sustainable moments together’ JOB SCOPE: The Reservations and guest service expert is responsible for helping customers with various questions about our hotel and services plus the administrative flow from incoming reservations. You work from Monday to Friday during business hours on-site. You start your day with a set daily checks and tasks in our PMS system, Opera, and will continue to handle reservations for both individual guests and leisure groups. You have a heart for hospitality and are eager to help customers by emphasizing their needs. You are able to anticipate with the best suitable solutions for every problem. Not afraid to take the...