General Manger

Job description

SUMMARY OF RESPONSIBILITIES: The General Manager is responsible for leading the FOH and BOH operations of the Cafe. The GM will spend significant time performing managerial duties, as well as some back of house cooking functions. Key responsibilities include hiring, managing, training and disciplining restaurant team members as well as the management team. The GM is responsible for ensuring excellent guest experience, the safety of our guests, team members and property, and product quality. The position will lead and develop the manager to drive catering and increased sales. The GM must hit operational and sales goals for the Cafe, as well as operate within brand standards. ESSENTIAL FUNCTIONS: - Wears an “owner’s hat” in operating the store. - Knowledgeable and proficient in each position within the cafe. - Successful completion of the Cafe Basics, Certified Trainer, and Crew Leader Training Programs. - Recruits, interviews, hires, and trains new Crew Members to ensure the café is staffed at the appropriate level. - Manages and delegates daily functions of the café including prepping product, making food and smoothies, serving customers, and completing daily and weekly cleaning du...