Sr Analyst Digital Marketing

Job description

POSITION SUMMARY: The Digital Marketing Senior Analyst will play a key role in supporting the strategy and execution of an omni-channel world-class customer experience. This role will work directly with Sales, Marketing, Customer Support, Operations, and IT to gather requirements & provide scalable solutions that marry technology capabilities and best practices with Republic Services’ customer and internal needs. The ideal candidate will have solid functional and working knowledge of eCommerce market trends and buying journeys and should be comfortable working in a dynamic and high visibility role within the organization. QUALIFICATIONS: - Defines and manages the interconnectivity of online and offline experiences with the goal of ensuring that customers regardless of channel have a seamless experience - Shapes product roadmap that will optimize the user experience and the customer lifecycle - Leverages inputs from stakeholders, Voice of Customer, product roadmap, and analytics to continuously define and prioritize features to improve the customer and employee experience. - Designs and measures reporting to track objectives and key results of product development - Maintains strong...