AV Tech I

Job description

The AV Technician maintains AV technology and assists users to ensure consistent performance. Responsibilities include testing and configuring systems, coordinating repairs, training users, collaborating across departments, and providing feedback across the Audio-Visual department for system improvements. As a frontline support position, the Audio-Visual Technician ensures meeting spaces and AV systems are reliable and user-friendly, conducts daily readiness checks, provides live support for meetings and events, sets up equipment, troubleshoots issues, and documents resolutions. This position requires strong customer service skills, and technical aptitude. Roles and Responsibilities: - Provide in-room support for meetings and events using Microsoft Teams, Zoom, and other conferencing platforms; perform pre-meeting checks and interface with our associates. - Set up, operate, and strike AV equipment for meetings and events (microphones, speakers, cameras, projectors/displays, switchers, and lighting) under guidance from senior staff. - Actively helps team members and makes suggestions to improve practices - Perform daily conference room sweeps and readiness tasks: test room systems,...