Senior Account Manager

Job description

Role Overview As a Senior Account Manager, you will manage a portfolio of Sodexo’s most strategic healthcare client accounts, accountable for retention, renewal readiness, and net commercial growth in partnership with Sales and Operations. You will serve as a trusted advisor to client executives, translate client priorities into aligned strategies, and lead an account-by-account plan with a 1–3-year outlook. This role is designed for a commercially-minded leader who can influence without authority, operate effectively in complex service environments, and connect stakeholders across Sales, Operations, Finance, Performance/OpEx, and Marketing to deliver measurable client value and growth. Remote role with up to 50% travel to client sites in AZ, NV, LA, TX, CO, IL. Central US residence near a major airport required. What You'll Do: - Serve as the primary commercial point of contact for assigned accounts, building strong, long-term executive relationships. - Lead strategic relationship management through structured governance, executive business reviews, and proactive voice-of-client feedback loops. - Own retention & renewal readiness by driving early renewal planning and managing the...