Technical Customer Success Manager (Conversational AI)

Job description

Enterprise Bot is the leading provider of GenAI, Conversational AI and automation software, headquartered in Zurich, Switzerland. Our intelligent virtual assistants and automation tools help companies increase efficiency, reduce costs, and deliver exceptional customer experiences in industries such as banking, insurance, and logistics. Our mission is to become the world's leading provider of AI-powered automation software within the next five years. We work with leading companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali and others to improve customer interactions and automate business processes using our state-of-the-art Conversational AI technology. Our global team comprises more than 70 highly qualified professionals from diverse backgrounds. We foster an open, progressive company culture with state-of-the-art technology and flat hierarchies. At Enterprise Bot, you'll experience a unique blend of passion, ambition, challenge, and fun. Tasks: As a Technical Customer Success Manager in our conversational AI company, you won't just manage customer accounts – you'll guide them through the entire lifecycle: from discovery and implementation to measurable success with...