Service Delivery Associate/Lockbox Processing Clerk

Job description

Come explore the Power of Possibility with a career at SPS! We have an excellent opportunity for an experienced Lockbox Processing Clerk to come grow with our team in Richardson, TX! This full-time position is ideal for someone with 1+ years of relevant experience looking for a stable place to work, learn, and develop. We are a cross-functional team looking for someone eager to make a lasting contribution! SPS offers a competitive benefits package including paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet discounts, EAP, education discounts, and a 401K with company match. Schedule: This position supports a 24x7 day operation, which might include weekends Key Responsibilities: 1. Mail Processing: o Open, sort, and distribute incoming mail according to predefined procedures. o Ensure all mail is processed promptly and accurately. 2. Scanning and Imaging: o Operate scanning equipment to capture images of checks, payment coupons, and other documents. o Verify the quality and clarity of scanned images, making adjustments as necessary. 3. Quality Control: o Conduct regular quality checks to ensure all items are proces...