Supervisor

Job description

Description Position Overview: The Restaurant Supervisor is a key leader on the floor, responsible for ensuring smooth daily operations, delivering exceptional guest experiences, and supporting the development of our team (Firestarters). This role is a stepping stone into salaried management , designed for high-performing individuals ready to grow their leadership career. You will lead by example, own the guest experience, and help drive operational excellence in both front-of-house and back-of-house environments. What You’ll Do: - Oversee daily restaurant operations to ensure an outstanding guest experience - Lead, coach, and motivate team members to perform at a high level - Own and resolve guest concerns quickly and professionally - Execute opening and closing procedures, ensuring readiness and security - Maintain cleanliness, food safety, and health standards at all times - Support labor, shift execution, and overall restaurant flow - Partner with management to drive performance and team development What We’re Looking For: - Natural leader who thrives in a fast-paced environment - Strong communication and problem-solving skills - High emotional intelligence (self-awareness, emp...