Customer Support

Job description

About Nuvo Nuvo is bringing B2B commerce online. While technology has reshaped consumer commerce, the business-to-business (B2B) economy — three times larger— has lagged behind. From coffee to lumber, every product we use has been traded through a complex supply chain of suppliers, manufacturers, wholesalers, and retailers. Despite the massive scale of this market, most businesses manage their trading relationships and commerce activities using outdated methods like paper forms, PDFs, emails, faxes, phone calls, and spreadsheets, making processes slow and inefficient. Much like how Shopify, Stripe and Square have transformed how consumer companies transact, we aim to do the same for B2B companies. About the Role: We are looking for an enterprising Customer Support and Experience teammate to join the Nuvo team. This person will be responsible for providing exceptional user experiences to the thousands of companies that use Nuvo. At Nuvo, we take pride in creating a great customer experience and are always striving to raise the bar. The person in this role will be a key driver in ensuring that all customers have an outstanding experience with our products. The primary responsibilitie...