Housing Training Specialist

Job description

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Role Overview: The Housing Training Specialist designs and delivers training programs for housing staff while improving service quality, compliance, and operational effectiveness through cross‑team collaboration and ongoing development. Job Responsibilities: PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. - Design and deliver onboarding, technical, compliance, and customer service training programs for housing staff, ensuring alignment with Catholic Charities of the Archdiocese of Chicago (CCAC) values, resident-first culture, funder requirements and operational standards. - Advance departmental goals by improving service quality, compliance adherence, and operational efficiency through targeted training, mentorship, and career development initiatives. - Collaborate with vend...