Scheduling Assistant, Mobile Clinics Division

Job description

Description Position Objectives: To promote the humane care and treatment of animals and to provide support to the mobile clinics division scheduler Term of Employment: Scheduled for 20 Hours per week Primary Responsibilities and Duties: - Log online appointment requests into scheduling spreadsheets - Log daily calls into the scheduling spreadsheet - Schedule appointments according to clinic scheduling guidelines - Refer calls related to post-surgical patient care to the veterinary staff on a timely basis - Promote the humane care and treatment of animals - Advise guardians of proper vaccination schedules and care of animals - Complete reminders for upcoming clinic appointments - Enter follow-up responses into Clinic HQ - Coordinate with other departments on the transportation of animals to and from spay and neuter appointments - Return the calls of guardians in a timely manner - Perform scheduling duties in the absence of the primary scheduler - Perform income checks and adjust pricing based on those checks - Perform any duties assigned by the primary scheduler Requirements: - High school diploma - Ability to stay on task and work remotely - Proven exceptional customer service ski...