FOH Shift Supervisor - Framingham

Job description

Job DetailsJob Location: LSF Framingham LLC - Framingham, MA 01702Position Type: Full-Time/Part-TimeSalary Range: $21.00 - $24.00 HourlyThe Shift Supervisor is responsible for supervising FOH operations in the restaurant by providing information and assistance to hourly staff; assuring that associates are following company policies and procedures, upholding the company’s policies for Food Safety & Sanitation, and providing outstanding guest/customer service. QualificationsREQUIREMENTS: - Leads restaurant FOH shift and FOH Department employees to ensure excellent restaurant operations including opening and closing duties. - Ensures the restaurant is organized and staffed as designated by the existing written schedule prepared by management through proper job assignments, break rotation, and delegation of tasks. Makes floor plans and determines breaks for FOH staff. - Ensures all staff clock in at the start of their shift. - Manages job assignments, break rotation and delegation of tasks during shift. - Handles employee relations issues and concerns when the manager on duty is not present. Communicates any issues or concerns on shift to Senior Management. Properly escalates issues an...