Senior Services Manager - Customer Contract Management

Job description

Job Description Summary As the Senior Services Manager for Customer Contracts you will play a pivotal role in representing GE Aerospace on execution of key Service agreements in the Europe & Africa region. This position demands accountability for functional, business, and company-wide objectives, with a focus on the administration and management of pre- and post-customized services agreements. Job Description: In this role, you will: - Horizontally lead Cross-Functional Teams : Drive excellence in contract management, execution, and profitability by collaborating across diverse teams. - Achieve Operational Targets : Ensure shop visit targets are met while supporting fleet stability and reliability. - Activate Flight Deck : Utilize GE Aerospace's lean operating model, Flight Deck, to enhance processes and problem solving. - Champion GE Aerospace Behaviours : Foster a culture of respect for people, customer driven decisions, and continuous improvement mindset. Roles and Responsibilities: - Responsible for the profitability and customer satisfaction for assigned contracts. - Provide both service agreement, and time and material program management. - Assist in sales campaigns for new c...