Quality Assurance Supervisor

Job description

Position Summary The Crescent Quality Assurance Supervisor (QS) is responsible for ensuring Production / Operational processes meet / comply with applicable Safety, Quality, Regulatory & Customer standards in an environment adhering to Federal Aviation Administration / DCMA / AS9120-compliance. The Quality Supervisor will work with Cross Functional Leaders and staff to monitor the Crescent Quality Management System (QMS) and ensure routine quality inspection activities and the delivery of top-quality, conforming service (according to customer specifications). The Quality Supervisor will supervise the Auditing function and work with Quality Account Coordinators to assign auditor workload based on risk. The Quality Supervisor is responsible for measuring, monitoring and reporting Quality Key Performance Indicators (KPIs) and trends while supporting investigations for nonconformances and driving necessary corrective / preventive actions and continuous improvement initiatives. The Quality Supervisor will operate as outlined in the Crescent Way- 3 P’s: - Purpose - Process - People While building on our culture of: - Doing it Right - Doing it Safe - Doing it Well Essential Duties and Res...