Patient Access Specialist

Job description

Serves as a patient advocate and resource through the scheduling, pre-registration, registration, admitting/discharge and authorization process. Greets, screens and checks in patients, families vendors and visitors in a professional manner while working to exceed customer service expectations. Pre-registers current and prospective patients which includes: performing verification of demographic and insurance eligibility/benefit information, identifying and communicating out of pocket liability, providing cost estimations as well as attempting to collect in advance or at time of service as well as making referrals to Patient Financial Counselor for self-pay or inability to pay. SCHEDULE: Medical Office Building 2- 140th & Pacific: Monday-Friday 7:30a-4:30p Medical Office Building 2-140th & Pacific: Monday-Friday 8a-5p Medical Office Building 2- 140th & Pacific: Monday-Friday 8:15a-5:15p Medical Office Building 1- 140th & Pacific: Monday-Friday 7:45a-4:45p. MAJOR RESPONSIBILITIES & DUTIES: Provides excellent customer service to any individuals presenting for clinic care, surgery, admissions or in need of direction by being able to assist any who present to their Access location with t...