Client Services Officer

Job description

About the role: We are seeking an enthusiastic and motivated Administration officer to join our beautiful Stirling office with 80+ employees on site. Working with a national administration team to support business functions. This is a full time position working Monday – Friday. Your Duties: - Managing Incoming telephone enquiries - Managing bookings and rescheduling for NDIS services - Front of house duties for the office, greeting clients & customers - Allocating new referrals to appropriate clinicians based on experience, location and skill set - Ownership of site presentation, cleanliness and events preparation - Completing site audits as required - Creating and updating electronic records for existing clients - Assisting with reporting as required - Other additional administration duties as required Role requirements: - Administration and/or reception experience (desired, but not essential) - Previous Health knowledge (desired, but not essential) - Focus on providing exceptional customer service - Exceptional communication skills with internal & external stakeholders - Exceptional attention to detail, organisational and time management skills - Ability to work effectively as pa...