Shop Customer Support Representative

Job description

Overview JOIN OUR TEAM!: Your browser does not support the video tag. The Boss Shop Customer Support Representative is responsible for assisting customers with a high level of friendly customer service that professionally reflects our business. The Boss Shop Customer Support Representative will support all efforts of the sales team including data entry, planning and executing process changes, marketing assistance, etc. Bosselman has many benefits to offer you that you will not find anywhere else like: Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities - Paid vacation - 401K and matching contributions - Health, dental and vision insurance - Short and long term disability insurance - Life insurance - A clearly defined path for growth - On-demand pay with PayActiv (access to earned but not yet paid wages) - And much more! - Assists in the development and execution of our customer retention program to include but not limited to: - Identifies opportunities with customers to increase sales revenue growth. - Assists with establishing or updating new and existing accounts. - Reviews and updates customer account profiles and completes needed d...