Patient Access Lead (Nights) Abington ED

Job description

Job Details Patient Access Lead (Nights) Abington ED Lead full time role hours are 11p-730a, FT - 40hrs a week, every other weekend and 3 holidays a year. Days off first week: Sunday and Thursday. Days off 2nd week: Tuesday/Friday and Saturday. Job Description: Provides day-to-day support to Patient Access Representatives. Acts as a subject matter and technical expert. Ensures that staff offer a positive patient experience to patients and families. Demonstrates effective communication and customer service skills when interacting with staff, patients, families, and leadership. Trains and educates staff to enter complete and accurate orders, demographic and insurance information including authorizations, referrals, medical necessity. Ensures staff’s compliance with departmental and institutional protocols including communicating and collecting out of pocket liability from patients. Education: Required High School Diploma or GED Experience: 3 years of patient registration experience Work Shift: Workday Night (United States of America) Worker Sub Type: Regular Employee Entity: Abington Memorial Hospital Primary Location Address 1200 Old York Road, Abington, Pennsylvania, United States...