Engineering Manager/Team Lead

Job description

Location: Dallas,Texas,United States Humach is reinventing customer experience with emotionally intelligent AI agents. As the creators of the world’s most customer-centric digital workforce, we blend cutting-edge LLMs, voice biometrics, and intelligent orchestration into real-time service solutions. Backed by top partners and ambitious clients, we’re scaling fast — and need a technical leader to support our team. Humach is hiring an Engineering Manager / Team Lead to lead and scale a high-performing AI engineering team responsible for building and operating Humach’s digital agent and orchestration platform. This role blends people leadership, technical oversight, and hands-on collaboration to ensure reliable, scalable, and compliant AI-powered solutions are delivered to clients. This is a working leader role focused on execution, technical excellence, and team development—partnering closely with Product, Client Success, and Architecture while remaining deeply grounded in engineering realities. This is a fully remote position open to candidates who currently reside in Iowa, Wisconsin, Illinois, Texas, Florida, New Jersey, Michigan, and Minnesota. ESSENTIAL DUTIES & RESPONSIBILITIES:...