Staff Software Engineer
Baker Hughes · Florence, Tuscany, IT
Do you enjoy working with cutting-edge technology? Would you like to help shape the future of our global energy? Join our Team!
Job description
Do you enjoy working with cutting-edge technology? Would you like to help shape the future of our global energy? Join our Team!: The Staff Software Engineer focuses on ongoing management/maintenance of all IET Engineering DT products, services & ops ensuring business continuity, enhanced productivity & competitive advantage with contemporary tools. Partner with the best: The L2 Support Lead is responsible for leading and governing Level‑2 operational support for Teamcenter and related DevOps platforms. This role ensures incident quality, SLA/KPI adherence, structured escalation management, and effective collaboration between L2 support, DevOps engineers, TechOps, Project Teams and application owners. The L2 Support Lead also plays a key role in test execution and maintaining test assets for DevOps initiatives. In this role, you will be responsible for: - Operations in Engineering area for the Teamcenter PLM ecosystem and other engineering applications. - Optimizing cost and quality for the support ensuring system performance & availability. - Prioritizing and streamlining the activity considering the DEV/OPS and projects workload. - Maintaining a close relation with the vendors to...