Customer Success Manager, Enterprise

Job description

LearnUpon is looking for a Customer Success Manager, Enterprise to join our team. This is a hybrid role, working 3 days per week from LearnUpon's Dublin City office. LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution. With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. LearnUpon helps organizations train their employees, partners, and customers through a single, powerful platform. As we scale, our focus is on delivering measurable outcomes, long-term value, and predictable retention and growth, keeping customers at the center and maintaining a high bar for quality. In this role, you will partner with some of our most important customers to drive adoption, deliver success, and prepare accounts for renewal and expansion, approaching each interaction with ownership, curiosity, and a focus on meaningful results. About the role: The Customer Success Manager is respon...