Supervisor, Field Svc - Printer Technicians

Job description

About the Role Are you an innovator when coming up with an operational game plan? Does your well-executed strategies have you hitting your goals and targets often? Canon USA, a leader in technology, solutions, and services, is looking for a Supervisor, Field Services to oversee a talented team of select technicians who service and support Canon’s hardware and software technology-based solutions to keep our customers moving forward. If you have a track record in developing and directing a thriving team in a field service environment, we want to hear from you. Your Impact: We’re actively searching for a superstar to: - Manage a team that services and supports specific business system products and services within a territory and/or an assigned account list, including: hardware, document management solutions, and related software. - Select, hire, train, and develops current and new technical specialists. - Address and resolve customer issues in a time-effective manner to achieve total customer satisfaction. - Oversee the warehousing process as it relates to inventory. - Publish, distribute, train, and enforce all current published standards. - Maintain customer satisfaction by ensuring...