Onboarding Program Manager
Semperis · Austin, Texas, US
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowe...
Job description
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America’s Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: We are looking for a highly organised and process-driven Onboarding Program Manager to lead the structured execution of customer onboarding programs from deal close through deployment and adoption. What you will be doing: In this role, you will coordinate onboarding projects across multiple customer segments (Tier 0–Tier 3), ensuring milestones are delivered on time, documentation is maintained, and internal teams remain aligned throughout the onboarding journey. Your work will enable Customer Success Managers (CSMs) to focus on strategic advisory and adoption outcomes while you manage the operational execution layer of onboarding. This is an execution focused role centered on project coordinati...