DIRECTOR, RESTAURANT TECHNOLOGY
Jack in the Box · San Diego, California, US
POSITION SUMMARY: This role provides visionary leadership and hands-on management of all technology systems within both franchised and corporate restaurants.
Job description
POSITION SUMMARY: This role provides visionary leadership and hands-on management of all technology systems within both franchised and corporate restaurants. This role oversees the full spectrum of restaurant technology, including front-of-house (FOH) systems such as POS, KDS, kiosk, and payment solutions, as well as the configuration of POS; including menus and pricing. The scope also encompasses back-of-house (BOH) technology, covering timekeeping, employee management, inventory control, and all related integrations. Key responsibilities include developing and executing strategies that streamline operations, drive guest experience, and grow profitability through technology solutions. This role maintains strong, collaborative relationships with Jack’s IT executives, proactively identifying opportunities for innovation and solving complex challenges at the intersection of people, process, and technology. This leader drives the strategic and operational planning for restaurant technology, ensuring alignment with overall objectives by prioritizing initiatives, managing the evaluation and deployment of new and existing technologies, and fostering a culture of continuous improvement to...