Senior Service Designer - Hawthorn East

Job description

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day. About the team: As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing. About the role: Reporting to the Service Design & Design Research Manager, as Senior Service Designer you’ll develop a deep understanding of - and design how - services are created, delivered and experienced by Coles' Group customers. Designing services at Coles, you will impact millions of Australians in an essential service they rely upon everyday, for some (like those with accessibility needs) it is critical....