Customer Experience Advisor

Job description

Job Description Job Title: Customer Experience Advisor: Department: Customer Experience – Equipment: Reports To: Customer Experience Team Leader Location: Cardiff – with hybrid working Contract: 6 month Fixed Term Contract Overview: Joining Henry Schein is a unique opportunity to work within an innovative company, we are the largest distributor of healthcare products and services to office-based practitioners in the combined North American and European Markets. Customers include dental practices and laboratories, physician practices, as well as government and other institutions. Due to continued investment and growth, a fantastic opportunity has arisen for a Customer Experience Advisor to join the Henry Schein Team. Job Responsibilities: We have a team of experienced passionate customer experience advisors who ensure that every customer receives excellent service at every point of interaction with us; you’ll be a customer champion within the company and for the customers we serve. Responsibilities will include but not be limited to: - Scheduling internal and field appointments. - Delivering sector leading customer services, working with the wider teams developing a seamless approac...