General Manager - StudioRes by Marriott Centennial, CO
Concord Hospitality · Englewood, Colorado, US
Common Oaks Lodging a division of Concord Hospitality is seeking an experienced hotel leader to manage the StudioRes by Marriott Centennial CO. What will you...
Job description
Common Oaks Lodging a division of Concord Hospitality is seeking an experienced hotel leader to manage the StudioRes by Marriott Centennial CO. What will you do?: Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including managing general property performance, managing and sustaining sales and marketing strategy, managing profitability, managing revenue generation, and leads the team in the development and implementation of property-wide strategies. Acts as a steward and key leader for reinforcing StudioRes culture. Supports the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and developing strong associate teams. Essential Functions: - Verify that service programs are in place and executed against (e.g., Service So Memorable). - Provide timely, real-time feedback to management and hourly associates on service and operational standards, including feedback on even the smallest of service and operational details. - Review and follow-up on property GSS scores and comments. - Create and support clear lines of responsibility for managem...