Microsoft Customer Engagement Manager

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities: · Implementation of Microsoft Dynamics 365 · Installation, training, upgrading, configuration, support, and documentation of 365 · Ability to work closely with technical staff to define and document user requirements and functional specifications · Ability to provide Post-implementation support (help desk) · Provide onsite and offsite consulting services and support to Dynamics 365 clients Learn, utilize , and promote the RSM Project Implementation Methodology Required Qualifications: · 7 + Experience with Microsoft Dynamics 365 Preferred Qualifications: · Microsoft Dynamics 365 CRM certified a plus · Experience with Scribe a plus · SQL Server Reporting Services...