Cargo Office Agent

Job description

Job Description: Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job responsibilities: - Convey shipping instructions to the customer services counter. - Retrieve import documents and deliver export documents to and from aircraft. - Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. - Accept dangerous goods in accordance with all applicable FAA Regulations, IATA Dangerous Goods Regulations, etc. - Release imported international freight upon review of CBP clearances and authoriza...